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Crisis Centre

ITS-0800 Hardware and Software: Reporting

Description

Consists of statistical reporting on topics relating to asset and software management including types and frequency of service requests by hardware type, software used by various groups, etc. Reports are created from data drawn from LANDesk and Heat.

Retention Trigger

End of academic year

Retention

Trigger + 5 years

Responsible Unit(s)

IT Services

Source

 

Records System

ROLLER $ HAIR

Citations

 

Record Authority

Associate Provost

Disposition

Secure destruction

Records Arising from Activity

  • Software usage reports
  • Repair/service request statistics
  • Other usage data

Retention Rationale

 

Personal Information

No

Vital Record

No

Protection

Low