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Crisis Centre

TEA-1600 Library Services: Reference

Description

Consists of records relating to reference services offered to the University community including responding to email and telephone inquiries and requests, the provision of online research help and in-person research consultation. Records may include reference requests and replies, workshop and appointment booking requests and transcripts of online sessions. 

For statistics relating to these services, see: TEA-1700 Library Services: Reports and Statistics

Retention Trigger

Last action

Retention

Trigger + 1 year

Responsible Unit(s)

Library

Source

 

Records System

Hybrid

Citations

 

Record Authority

University Librarian

Disposition

Secure destruction

Records Arising from Activity

 

Retention Rationale

Records containing personal information must be retained for at least one year in accordance with the requirements of the Freedom of Information and Protection of Privacy Act.

Personal Information

May contain personal information

Vital Record

No

Protection

Medium; Long term Retention